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Cookie Policy

1. This Site

This website (our "Site") is operated by Courageous Spirits Ltd ("we", "our", "us"). We are a company registered in Scotland with company number SC603621 whose registered office is at Caledonia House, 5 Inchinnan Drive, Inchinnan, Renfrew, Scotland, PA4 9AF.

2. Cookies

2.1 A cookie is a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing. Cookies are designed to be a reliable mechanism for websites to remember important information (such as items added in the shopping cart in an online store) or to record the user's browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past). They can also be used to remember arbitrary pieces of information that the user previously enters into form fields such as names, addresses, passwords, and credit card numbers. For more information on cookies see https://en.wikipedia.org/wiki/HTTP_cookie.

2.2 Our Site uses cookies. We ask that you read this cookie policy carefully as it contains important information on our use of cookies and similar technologies on our Site.

3. This Policy

    3.1 This policy should be read together with our privacy policy (our "Privacy Policy") which sets out how and why we collect, store, use and share personal data, as well as your rights in relation to your personal data, and details of how to contact us and supervisory authorities in the event you have a complaint.

    3.2 This policy relates to your use of our Site only. Our site includes the websites linked to the following domain names and all associated webpages.

    www.kingsinch.com

    3.3 Throughout our Site we may link to other websites owned or operated by third parties. These other third party websites may also use cookies or similar technologies in accordance with their own separate cookie polices. For privacy information relating to these other third party websites, please consult their cookie policies.

    4. Cookies

    4.1 We use cookies and other similar tracking technologies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

    4.2 You can set your browser not to accept cookies and you can remove cookies from your browser. Please check the help pages on the website of your browser provider to ascertain how to do this. Also, for further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies located at https://ico.org.uk/for-the-public/online/cookies/. If you do disable or delete cookies please note that some of our Site features may not function properly as a result.

    5. Cookies and Our Site

    5.1 We use cookies and other similar tracking technologies on this Site to:

    5.2 recognise you whenever you visit our Site (this speeds up your access to our Site as you do not have to log in each time);

    5.3 obtain information about your preferences and use of our Site;

    5.4 keep track of the items stored in your shopping basket and take you through the checkout process in relation to the purchase of goods through our Site;

    5.5 carry out research and statistical analysis to help improve our content, products and services and to help us better understand our users’ requirements;

    5.6 target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests; and

    5.7 make your online experience more efficient and enjoyable.

    6. Types of cookies

    6.1 The cookies we place fall into the following categories:

    6.2 Session cookies — these allow our Site to link your actions during a particular browser session. These expire each time you close your browser and do not remain afterwards.

    6.3 Persistent cookies — these are stored on your device in between browser sessions. These allow your preferences or actions across our Site to be remembered. These will remain on your device until they expire, or you delete them.

    6.4 Strictly necessary cookies — these cookies are essential for you to be able to navigate our Site and use its features. Without these cookies, you could not use our Site properly.

    6.5 Performance cookies — these cookies collect information about how you use our Site, for example which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous, and is only used to improve how our Site works.

    6.6 Functionality cookies — these cookies allow our Site to remember the choices you make (such as your user name, language, last action and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and we cannot track your browsing activity on other websites.

    6.7 Targeting cookies — also known as advertising cookies, these cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement on our Site and help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

    7. The cookies we use

    The table below provides more information about the cookies we use and why:

    The cookies we use

    What they do

    _ab

    Used in connection with access to admin

    _orig_referrer

    Used in connection with shopping cart

    _secure_session_id

    Used in connection with navigation through a storefront

    cart_sig

    Used in connection with checkout

    cart_ts

    Used in connection with checkout

    checkout_token

    Used in connection with checkout

    Secret

    Used in connection with checkout

    Secure_customer_sig

    Used in connection with customer login

    storefront_digest

    Used in connection with customer login

    _landing_page

    Track landing pages

    _orig_referrer

    Track landing pages

    _s

    Shopify analytics

    _shopify_fs

    Shopify analytics

    _shopify_s

    Shopify analytics

    _shopify_sa_p

    Shopify analytics relating to marketing & referrals

    _shopify_sa_t

    Shopify analytics relating to marketing & referrals

    _shopify_uniq

    Shopify analytics

    _shopify_visit

    Shopify analytics

    _y

    Shopify analytics

    _shopify_y

    Shopify analytics

    tracked_start_checkout

    Shopify analytics relating to checkout

    Cookies set by the Hotjar script 

    Name

    Description

    Duration

    Data type

    _hjSessionUser{site_id}

    Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

    365 days

    JSON

    _hjSession{site_id}

    A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session.

    30 minutes

    JSON

    _hjClosedSurveyInvites

    Hotjar cookie that is set once a user interacts with an External Link Survey invitation modal. It is used to ensure that the same invite does not reappear if it has already been shown.

    365 days

    Boolean true/false

    _hjDonePolls

    Hotjar cookie that is set once a user completes a survey using the On-site Survey widget. It is used to ensure that the same survey does not reappear if it has already been filled in.

    365 days

    Boolean true/false

    _hjMinimizedPolls

    Hotjar cookie that is set once a user minimizes an On-site Survey widget. It is used to ensure that the widget stays minimized when the user navigates through your site.

    365 days

    Boolean true/false

    _hjShownFeedbackMessage

    Hotjar cookie that is set when a user minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if the user navigates to another page where it is set to show.

    365 days

    Boolean true/false

    _hjSessionTooLarge

    Causes Hotjar to stop collecting data if a session becomes too large. This is determined automatically by a signal from the WebSocket server if the session size exceeds the limit.

    Session

    Boolean true/false

    _hjSessionRejected

    If present, this cookie will be set to '1' for the duration of a user's session, if Hotjar rejected the session from connecting to our WebSocket due to server overload. This cookie is only applied in extremely rare situations to prevent severe performance issues.

    Session

    Boolean true/false

    _hjSessionResumed

    A cookie that is set when a session/recording is reconnected to Hotjar servers after a break in connection.

    Session

    Boolean true/false

    _hjid

    Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

    365 days

    UUID

    _hjRecordingLastActivity

    This should be found in Session storage (as opposed to cookies). This gets updated when a user recording starts and when data is sent through the WebSocket (the user performs an action that Hotjar records).

    Session

    Numerical Value (Timestamp)

    _hjTLDTest

    When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.

    Session

    Boolean true/false

    _hjUserAttributesHash

    User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated.

    Session

    Hash

    _hjCachedUserAttributes

    This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. Collected attributes will only be saved to Hotjar servers if the user interacts with a Hotjar Feedback tool, but the cookie will be used regardless of whether a Feedback tool is present.

    Session

    JSON

    _hjLocalStorageTest

    This cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.

    Under 100ms

    Boolean true/false

    _hjIncludedInPageviewSample

    This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's pageview limit.

    30 minutes

    Boolean true/false

    _hjIncludedInSessionSample

    This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's daily session limit.

    30 minutes

    Boolean true/false

    _hjAbsoluteSessionInProgress

    This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.

    30 Minutes

    Boolean true/false

    _hjFirstSeen

    This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.

    Session

    Boolean true/false

    _hjViewportId

    This stores information about the user viewport such as size and dimensions.

    Session

    UUID

    _hjRecordingEnabled

    This is added when a Recording starts and is read when the recording module is initialized to see if the user is already in a recording in a particular session.

    Session

    Boolean true/false

    8. Consent to use cookies

    We will ask for your permission (consent) to place cookies or other similar technologies on your device, except where these are essential for us to provide you with access to and use of our Site (for example to enable you to put items in your shopping basket and use our check-out process when buying goods).

    9. Contacting Us

    9.1 If you have any questions about this policy or our use of cookies, including if you don't understand any part of this policy, please contact us:

    9.1.1 by e-mail at orders@courageousspirits.com;

    9.1.2 by telephone at 0141 812 9480; or

    9.1.3 by post at

    Courageous Spirits Limited

    Caledonia House                                                                  

    5 Inchinnan Drive                                                                  

    Inchinnan Business Park                                                                   

    Renfrew                                                                   

    PA4 9AF.

    9.2 We will endeavour to respond to you promptly. Please note that our email and telephone facilities are monitored only during the hours of 9.00am to 5.00pm Monday to Friday (excluding public and bank holidays in Scotland).                                                                                                                                      
    9.3 Please also note that we may record calls and keep a record of correspondence to enable us to properly manage our Site, to deal with your query, and for quality and training purposes.

    10. Changes to this policy

    Please note that we may update this policy from time to time, so if you revisit our Site at a later date you should check this policy again at that time to make sure you have seen the current version. This policy was last updated on 20th November 2018.