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Billing Terms & Conditions

Payment

     The price for our goods and the amount of delivery charges you agree to pay will be set out in our order process, just before you submit your order.  Further information upon the price of our goods and our delivery charges is set out upon our Site. While we try to make sure that our Site is accurate and up-to-date, we cannot promise that it will be. As such, please ensure you check your order before submitting it.

    We accept the following credit cards and debit cards: Visa, Mastercard, and American Express. You can also pay via Paypal, Apple Pay and Amazon Pay. We do not accept cash.

    Communication via the Internet is not secure. While we try to make sure that the Site is secure, we cannot guarantee the security of any information that you supply to us and therefore we cannot guarantee that it will be remain confidential, for example during its transmission to us. Please note that we use third party payment service providers to allow the purchase of goods from us. These services are PCI DSS compliant (see http://www.pcisecuritystandards.org), and we do not have access to your payment information. In the absence of negligence on our part, any failure by us to comply with these Product Supply Terms, our Cookie Policy or our Privacy Policy or breach by us of our duties under applicable laws we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you submit to us or our payment service provider.

    Your credit card or debit card may be charged at any time after you submit your order. Please ensure you have sufficient funds to meet any payment due to us.

    All payments by credit card or debit card need to be authorised by the relevant card issuer. Extra steps such as the following may also apply.

    Verified by Visa (see https://www.visaeurope.com/making-payments/verified-by-visa/)

    Mastercard®SecureCodeTM (see https://www.mastercard.co.uk/en-gb/consumers/features-benefits/securecode.html)

    American Express SafeKey (see https://www.americanexpress.com/uk/benefits/service-security/safety-fraud/how-amex-protects-you/safekey/)

    If your payment is not received by us and you have already received the goods, you must pay for the goods within seven (7) days, or return them to us as soon as possible. You must keep the goods in your possession, take reasonable care of them and not open or use them before you return them to us.

    If you do not return any goods (such as where you have not paid for them) we may, although we don't have to, collect the goods from you at your expense. We will try to contact you to let you know if we intend to do this.

    Nothing in this clause affects your legal rights as a consumer, as set out below.

     The price of the goods:

     is in pounds sterling (£)(GBP);

     includes VAT at the applicable rate; and

     does not include the cost of delivering the goods, which will be set out separately during our online order process.